Terms & Conditions

Terms & Conditions

Use of the Website—By accessing the website, you warrant and represent to the website owner that you are legally entitled to do so and to make use of information made available via the website.

Trademarks—The trademarks, names, logos and service marks (collectively “trademarks”) displayed on this website are registered and unregistered trademarks of the website owner. Nothing contained on this website should be construed as granting any license or right to use any trademark without the prior written permission of the website owner.

External links—External links may be provided for your convenience, but they are beyond the control of the website owner and no representation is made as to their content. Use or reliance on any external links and the content thereon provided is at your own risk.

Warranties—The website owner makes no warranties, representations, statements or guarantees (whether express, implied in law or residual) regarding the website.

Disclaimer of liability—The website owner shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of the website, any information contained on the website, your or your company’s personal information or material and information transmitted over our system. In particular, neither the website owner nor any third party or data or content provider shall be liable in any way to you or to any other person, firm or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury or expense of any nature whatsoever arising from any delays, inaccuracies, errors in, or omission of any share price information or the transmission thereof, or for any actions taken in reliance thereon or occasioned thereby or by reason of non-performance or interruption, or termination thereof.

Conflict of terms—If there is a conflict or contradiction between the provisions of these website terms and conditions and any other relevant terms and conditions, policies or notices, the other relevant terms and conditions, policies or notices which relate specifically to a particular section or module of the website shall prevail in respect of your use of the relevant section or module of the website.

Severability—Any provision of any relevant terms and conditions, policies and notices, which is or becomes unenforceable in any jurisdiction, whether due to being void, invalidity, illegality, unlawfulness or for any reason whatever, shall, in such jurisdiction only and only to the extent that it is so unenforceable, be treated as void and the remaining provisions of any relevant terms and conditions, policies and notices shall remain in full force and effect.

Applicable laws (choice of venue and forum)—Use of this website shall in all respects be governed by the laws of South Africa, regardless of the laws that might be applicable under principles of conflicts of law. The parties agree that the South African courts located in South Africa, shall have exclusive jurisdiction over all controversies arising under this agreement and agree that venue is proper in those courts.

Price fluctuations - All prices are subject to change without prior notice due to fluctuations in the exchange rate. We also reserve the right to increase or amend all shipping cost without prior notice at our own discretion.


We regret no cash refunds or funds refunds will be made on correctly supplied parts / products or any turbocharger reconditioning / repairs. We do however offer exchange or in store credit for items returned within a two day period after purchase or receipt date (Products / Items must be returned in new unused and same condition including packaging as originally supplied and with original receipt of purchase). For online sales you may return a product within 5 days after receiving it. This is in line with the Consumer Protection Act of South Africa.

Warranty Claims

As each unit is assembled, every individual part is thoroughly checked for defect or suspected fatigue. All turbochargers and turbocharger cartridge assemblies supplied by Turbo Replacement Pty Ltd are warranted to be free from defects in workmanship and materials and fit for purpose.

Warranty will be honoured for a period (90) days from the date of end-user purchase, without regard for mileage used. Installation must be performed by an RMI accredited dealer.
Warranty liability is limited to the repair or replacement, at Turbo Replacement Pty Ltd exclusive option, of the unit in question.
Warranty will not be honoured in case of damage or malfunction due to improper installation procedure, misuse, neglect, unauthorized dis-assembly or alteration, or externally induced physical damage. No warranty is made for any claims for special, indirect, or consequential damages (including, but not limited to, unit removal or installation, equipment down-time, prospective profits or other economic loss) due to any defect deemed otherwise warrantable by Turbo Raplacement Pty Ltd.
Any claim made under this limited warranty must be presented to Turbo Replacement Pty Ltd within thirty (30) days from the date on which the claim arises, along with valid proof of end-user purchase date. Warranty claims must be routed direct with Turbo Replacement Pty Ltd.
All units returned to Turbo Replacement Pty Ltd for warranty consideration must be shipped freight prepaid. Collect shipments will not be accepted.
This limited warranty statement represents the complete warranty offered by Turbo Replacement Pty Ltd on its new and remanufactured turbos, expressly in lieu of any other warranties, including any of merchantability, or suitability for a particular purpose. No individual is authorized to bind Turbo Replacement Pty Ltd to any warranty not expressly set forth herein.
On receipt of any returned turbocharger units,turbo engineers will dismantle and inspect the turbocharger and determine the cause of failure. We will then notify the customer the results of the fault diagnosis. If it is deemed that the turbocharger has not been fitted correctly or some modification has been carried out by the customer or the turbocharger has been dismantled by a third party the turbo will not be covered under the warranty.
We offer a 90 days parts only warranty which does not cover any labour costs incurred by the customer for fitting or removal. No damages for distress, loss of earnings or costs incurred for independent advice are covered by the warranty.
Warranty does not cover any turbocharger supplied if it is modified in any way or fitted to any other vehicle than that which it was supplied for. Any alteration to the vehicles ECU system, chipping or re-mapping will void the warranty.
If the vehicle is sold or given away the warranty does not pass to the new owner.
We will repair the unit if the turbocharger is serviceable and the necessary parts are available. If this is not possible we will replace the unit with another reconditioned turbocharger. In some uncommon instances it may be necessary to return the unit to the original manufacturer for diagnostics and repairs. We cannot predict or be held responsible for turnaround times in these instances.
Installation Procedure
1)    Clean or replace oil feed pipe
2)    Flush intercooler
3)    Flush oil cooler
4)    Change oil
5)    Replace Air Filer
6)    Fit Turbo Charger with new Gaskets
7)    Check all bolts