Warranty Claims

As each unit is assembled, every individual part is thoroughly checked for defect or suspected fatigue. All turbochargers and turbocharger cartridge assemblies supplied by Turbo Replacement Pty Ltd are warranted to be free from defects in workmanship and materials and fit for purpose. 

Warranty will be honoured for a period (90) days from the date of end-user purchase, without regard for mileage used. Installation must be performed by an RMI accredited dealer.
Warranty liability is limited to the repair or replacement, at Turbo Replacement Pty Ltd exclusive option, of the unit in question. 
Warranty will not be honoured in case of damage or malfunction due to improper installation procedure, misuse, neglect, unauthorized dis-assembly or alteration, or externally induced physical damage. No warranty is made for any claims for special, indirect, or consequential damages (including, but not limited to, unit removal or installation, equipment down-time, prospective profits or other economic loss) due to any defect deemed otherwise warrantable by Turbo Raplacement Pty Ltd.
Any claim made under this limited warranty must be presented to Turbo Replacement Pty Ltd within thirty (30) days from the date on which the claim arises, along with valid proof of end-user purchase date. Warranty claims must be routed direct with Turbo Replacement Pty Ltd.
All units returned to Turbo Replacement Pty Ltd for warranty consideration must be shipped freight prepaid. Collect shipments will not be accepted.
This limited warranty statement represents the complete warranty offered by Turbo Replacement Pty Ltd on its new and remanufactured turbos, expressly in lieu of any other warranties, including any of merchantability, or suitability for a particular purpose. No individual is authorized to bind Turbo Replacement Pty Ltd to any warranty not expressly set forth herein.
On receipt of any returned turbocharger units,turbo engineers will dismantle and inspect the turbocharger and determine the cause of failure. We will then notify the customer the results of the fault diagnosis. If it is deemed that the turbocharger has not been fitted correctly or some modification has been carried out by the customer or the turbocharger has been dismantled by a third party the turbo will not be covered under the warranty.
We offer a 90 days parts only warranty which does not cover any labour costs incurred by the customer for fitting or removal. No damages for distress, loss of earnings or costs incurred for independent advice are covered by the warranty.
Warranty does not cover any turbocharger supplied if it is modified in any way or fitted to any other vehicle than that which it was supplied for. Any alteration to the vehicles ECU system, chipping or re-mapping will void the warranty.
If the vehicle is sold or given away the warranty does not pass to the new owner.
We will repair the unit if the turbocharger is serviceable and the necessary parts are available. If this is not possible we will replace the unit with another reconditioned turbocharger. In some uncommon instances it may be necessary to return the unit to the original manufacturer for diagnostics and repairs. We cannot predict or be held responsible for turnaround times in these instances.
Installation Procedure
1)    Clean or replace oil feed pipe 
2)    Flush intercooler
3)    Flush oil cooler
4)    Change oil
5)    Replace Air Filer
6)    Fit Turbo Charger with new Gaskets
7)    Check all bolts